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// Industries

E-commerce & Parcel

Campaigns and peak season swing order volumes hard, ranges keep growing and most orders are only a few lines. The system has to hold its pace on the busiest day of the year, with the team you can actually hire.

// The pressures

What E-commerce & Parcel operations need from automation

Peaks that arrive on schedule

Campaigns and seasonal peaks multiply volume, and service levels cannot slip while they do.

More SKUs, smaller orders

A growing range and small, scattered orders make walk-and-pick slower every year.

A team that changes

Reliance on temporary staff means the work has to be quick to learn and hard to get wrong.

Space that costs more each year

Storage has to rise into the building's height before the business outgrows it.

A shopper placing an online order at home beside parcel bags
// Our approach

How we approach it

Goods-to-person picking takes the walking out of each-pick fulfilment, and simple, repeatable tasks at the workstation make a new picker productive quickly. Order grouping in the HaiQ software keeps throughput steady as the order mix changes through a campaign.

We usually start with HaiPick Climb for its speed of installation and its density, and look at HaiPick System 3 where the SKU count and throughput are highest.

// Configurations

Configurations we would look at first

A first read. The facility assessment decides which one your order profile and building actually suit.

A HaiClimber robot carrying a blue tote along the face of the racking

HaiPick Climb

HaiPick Climb is a goods-to-person robotic system that uses intelligent climbing robots to retrieve totes from high-density racking up to 12 metres, then delivers them directly to pick stations. This removes walking time, increases throughput, and unlocks more storage capacity within the same footprint. With flexible deployment, modular racking, and smart fleet management, HaiPick Climb boosts efficiency, reduces labour dependency, and scales easily as demand grows.
Ground speedUp to 4 m/sDensity45,000 totes per 1,000 sqmFleet sizeUp to 3,000 robots
Explore the system
A HaiPick System 1 hall, high-bay racking above a row of operator workstations

HaiPick System 1

The cornerstone configuration, a modular, versatile ASRS built to slot into almost any facility without the cost of fully custom automation.
Labour costUp to 67% lowerStorageTote, carton, trayFootprintExisting racking
Explore the system
HaiPick System 2 workstations handling palletised and bulk goods alongside totes

HaiPick System 2

Everything System 1 does, with bulk and palletised goods handled alongside it. Case-handling robots work the tote storage while heavy-duty companion AMRs move the pallets, so a mixed order is filled in one process instead of two.
Efficiency gainUp to 6xHandlesTotes, cartons, pallets, bulkReach12m high, 2 totes deep
Explore the system
A HaiPick System 3 robot handling a tote in densely packed narrow-aisle racking

HaiPick System 3

Built for density. HaiPick robots stay inside the narrow aisles working densely packed racking, while fast-transit companion AMRs run goods out to the workstations, so retrieval is not limited by how far one robot has to travel.
Storage densityUp to 6xDaily throughputUp to 3xAMR speedUp to 4 m/s
Explore the system

Figures on the cards are Hai Robotics' published specifications.

Numbers don't lie.
Your data will prove it.

We model your business case from your own order profile, SKU count and peak volumes, not generic benchmarks. If the numbers stack, we'll show you exactly how.